Privacy policy

Privacy Policy

LittleLux uses personal information only to operate this website, process orders, deliver parcels, provide support, protect the service, and meet record-keeping obligations.

Information we collect

• Name, phone number, email address, and delivery address supplied at checkout.
• Order details, selected products, amounts, and order status.
• Messages you send to customer support.
• Limited technical logs needed for security, reliability, and troubleshooting.

Cookies

The website uses essential cookies to keep your shopping bag and secure admin sessions working. These cookies are required for the service.

How information is used and shared

We use the information to confirm and fulfill orders, arrange delivery, answer questions, prevent misuse, and maintain business records. Order details may be shared with the selected courier, including Leopards or PostEx, and with infrastructure providers only as needed to run the service. LittleLux does not sell or rent customer information.

Retention and security

We retain order and support records only for as long as they are needed for operations, disputes, accounting, or legal obligations. We use reasonable access controls and security measures, although no online service can guarantee absolute security.

Your choices

To ask about, correct, or request deletion of your information where applicable, email [email protected] or contact 0306-0666509. Some order records may need to be retained for accounting or legal reasons.

Policy updates

We may update this policy as the service changes. The current version will remain available on this page.